Technical Writer

Overview:

FinteqHub continues to expand the team and is looking for a Technical Writer. We need a true, experienced and accomplished professional who shares our culture and values.

Key responsibilities:

  • Develop and sustain up-to-date release notes, detailed user manuals, and clear step-by-step instructions, along with external API documentation tailored for Merchant use
  • Analyse and improve existing documentation for Merchants to optimise comprehension and usability
  • Collaborate with system analysts to refresh and standardise internal knowledge base assets, such as Use Cases, API documentation, database schemas, web-form interfaces, and micro service overviews, utilising templates to minimise technical documentation debt
  • Engage proactively with system analysts, software developers, technical account managers, and business development professionals, to ensure cohesive and accurate documentation

Requirements:

  • A proven track record in writing user guides in explanatory and procedural styles for diverse audiences
  • A strong background in API writing and UX-writing
  • Proficiency in writing release notes with clear and concise messaging
  • Skilled in visualising workflows and system interactions via BPMN and UML diagrams
  • Adept at interpreting technical concepts into accessible business language
  • Knowledge of established style guides such as the Microsoft Style Guide or Google Style Guide
  • Focused on advancing documentation excellence, including the utilisation of AI and LLM technologies
  • Self-driven with the ability to work independently and within a team without requiring constant oversight
  • English language proficiency at a B2 level or above
  • Russian language proficiency at a B2 level or above

Nice to have:

  • Experience utilising Git
  • Proficiency in managing content on Confluence
  • Familiarity with markup languages such as Markdown or HTML
  • Comfortable working with JSON and YAML data formats
  • Ability to comprehend and interpret Golang and SQL code
  • Proficiency with graphic editing tools like Figma
  • Experience in writing for the fintech sectorstNG

Apply for position


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