Business Account Manager
Overview:
You will be responsible for managing and growing client relationships for FinteqHub’s payment gateway, ensuring seamless post-integration support, data-driven insights, and strategic guidance that drive client success and business expansion.
Key responsibilities:
- Serve as the primary point of contact for assigned clients, ensuring their needs are met and issues are resolved promptly and effectively.
- Assist clients in the after integration period.
- Analyze payment data and transaction trends to optimize strategies and enhance client revenue streams.
- Conduct regular performance reviews with clients, offering insights and recommendations for improvement and expansion.
- Identify opportunities for client growth and expansion into new markets, leveraging FinteqHub’s diverse payment offerings.
- Collaborate with internal teams to address client concerns, resolve technical issues, and enhance service offerings.
- Stay updated on industry trends and regulatory changes to provide informed guidance and support to clients.
Requirements:
- Bachelor’s degree in Business Administration, Finance, or related field.
- Proven experience in account management in the fintech or payment processing industry.
- Exceptional communication and interpersonal skills, with the ability to build strong client relationships.
- Strong analytical skills, with the ability to interpret complex data and identify actionable insights.
- Experience with payment gateway systems and understanding of payment processing workflows.
- Proficiency in English (C1-C2 level) is required; additional language proficiency is a plus.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail, with the ability to manage multiple clients and tasks simultaneously.
- Knowledge of international payment regulations and compliance standards is advantageous.
- Proactive attitude with a passion for delivering exceptional client service and driving business growth.
Our benefits:
- Flexible Work Options
Enjoy the freedom to choose your ideal work setting – whether it’s remote work with flexible hours or joining our vibrant offices in Poland, Georgia, Malta or Cyprus. Work where you feel most productive and inspired. - Health & Well-being Support
We prioritize your well-being. Our benefits include private health insurance, access to sports activities, and a comprehensive mental health support program to help you stay balanced and energized. - Professional Growth & Community
Join a team of experienced professionals and become part of a community of top specialists. We support your growth through free online English lessons, internal and external training, workshops, and opportunities to attend professional conferences. Here, you can develop, realize your potential, and contribute to the creation of a high-quality product that brings real value to users and businesses. - Generous Leave Benefits
Enjoy fully paid vacations, one additional personal day off, and four sick days per year – because your well-being matters. - Attractive Referral Program
Work alongside the best! Recommend skilled professionals you’d love to collaborate with and receive generous bonuses for every successful referral.